Refund policy
Return & Refund Policy
Amore Oils & Organics
At Amore Oils & Organics, we want you to feel confident with every purchase. If you’re not completely satisfied, we’re here to help with a simple and fair return process.
1. Return Eligibility
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging
- The product must be in the same condition as received
- Proof of purchase (order confirmation or receipt) is required
2. Return Timeframe
You can request a return within 3 DAYS of receiving your order. Unfortunately, we may not be able to accept returns after this period.
3. Refund Process & Timing
Once we receive and inspect your returned item:
- You will be notified about the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
- REFUND PROCESSING TIME is 2 weeks after approval, depending on your payment provider
4. Exchange Options
We offer exchanges for items that are defective or damaged. If you need to exchange a product, please contact us at amoreoilsofficial@gmail.com with your order details.
5. Damaged or Defective Products
If you receive a damaged or defective item:
- Contact us within 3 DAYS of delivery
- Share clear photos or videos as proof
- We will arrange a replacement or refund at no extra cost
6. Non-Returnable Items
The following items cannot be returned:
- Opened or used products
- Items not in original condition or packaging
- Products damaged due to misuse or improper handling
7. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping charges are non-refundable
8. Contact Us
For any return or refund requests, please contact us at:
Email: amoreoilsofficial@gmail.com
We are committed to providing high-quality products and excellent customer service. Your trust means everything to us, and we’ll always do our best to make things right.